Contact information
Water Lily Silk is an online shop based in Austin, Texas. We ship worldwide.
Email: support@waterlilysilk.com
We reply within 1 business day.
Email reaches a person here. Write to us about:
- Sizing and fit — which size to order, and custom sizing on the styles that offer it
- Order status, or a change you need after checking out
- Returns and exchanges
- Anything about a specific piece before you buy
These may answer your question faster:
- Size Guide — how to measure, and how to read a product's size chart
- Shipping Policy — processing and delivery times, destinations, and costs
- Return Policy — what can be returned, and how to start
- Care Instructions — washing and storage